Conversations with Leaders in Luxury
FEATURING MAGUY MACCARIO-DOYLE,
CONSUL GENERAL OF THE PRINCIPALITY OF MONACO and
DIRECTOR OF MONACO GOVERNMENT TOURIST OFFICE
Generously hosted by Jeffrey Kotzen, Vice President & Director & Miki Tsusaka, Senior Vice President & Partner and Global Leader for Marketing and Sales, The Boston Consulting Group
On September 14, at The Boston Consulting Group, The Consul General of the Principality of Monaco and Director of Monaco Government Tourist Office, Ms. Maguy Maccario-Doyle and I will hold the third of our series. My thanks to Maguy for her involvement and to Jeffrey Kotzen, Vice President & Director, & Miki Tsusaka, Senior Vice President & Partner and Global Leader for Marketing and Sales, The Boston Consulting Group for hosting. I hope you are as enthusiastic about this addition to our calendar as I am.
For me, business-wise and personally, one of the benefits of The Luxury Marketing Council for which I'm most thankful has been and continues to be the ability to pick up the phone and ask for the CEO of any one of some 275 top luxury brands and to get a return call the same day.
Even more important has been the opportunity to get to know and observe and learn from these extraordinary business men and women - leaders in luxury.
-How their style motivates and influences their teams;
-How they see the future of luxury marketing unfolding: the future of their brand and the future of other luxury brands;
-Their views on how the luxury market and luxury customer changing;
-The issues, long and short term, that they are wrestling with;
-The kinds of cutting-edge initiatives, particularly from a marketing point of view, they are launching to win greater loyalty and share of wallet of their best customers,
-How they are 'surprising and delighting' these best customers;
-Their approach to management, motivation, implementation;
-The kind of leaders and people they are.
Given the success of recent Council serial explorations of specific themes (Women In Luxury; Human Capital; Diversity) it was clear that not to engage member CEOs as a regular part of our Luxury Marketing Council programs would be a great opportunity ignored.
We've already spoken to Bruce Stevens, President and CEO of Steinway & Sons, and Paul McManus, President of Leading Hotels of the World, and now on September 14 Ms. Maguy Maccario-Doyle, The Consul General of the Principality of Monaco and Director of Monaco Government Tourist Office. I'll be approaching the heads of Cartier, YSL Beaute, Sea Dream Yacht Club, Orient Express, Sotheby's International Realty, Forbes, Virtuoso, The Institute for Private Investors, American Express Publishing, Escada, Les Concierges, to name a few. More than a dozen have already committed to participating and were very enthusiastic.
I realized that it was important to make "Conversations With Leaders In Luxury" a regular and featured part of our value-add to Luxury Marketing Council members. The format will be a dynamic, half-hour interview (with homage to Charlie Rose and James Lipton) followed by questions from those attending.
Time: 6-8.30pm
Location: : The Boston Consulting Group Boardroom, 430 Park Avenue (between 55th and 56th streets) 19th Floor.
Please RSVP by replying to this email
In the event that your plans change, we'd be most appreciative of the courtesy of a cancellation.
Looking forward to seeing you on September 14 for our next 'high-wire act' with, as always thanks for your support and membership in The Luxury Marketing Council.
Hope the summer has been a great one for you business-wise and personally.
Cheers and Very Warmest Regards.
Gregory J. Furman
Founder & Chairman
The Luxury Marketing Council (since 1994)
About Maguy Maccario-Doyle
HON. MAGUY MACCARIO-DOYLE
CONSUL GENERAL OF THE PRINCIPALITY OF MONACO
DIRECTOR OF MONACO GOVERNMENT TOURIST OFFICE
Mrs. Maccario-Doyle assumed her duties as Consul General of the Principality of Monaco in July 1997, with jurisdiction in New York, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware, Virginia, West Virginia and Washington D.C.
Appointed by the late Sovereign, H.S.H. Prince Rainier III, Mrs. Maccario-Doyle is the only career consul for the Principality worldwide and the first Monégasque woman to hold this position. Her fluent understanding of Monégasque and American cultures, along with her ability to engage partnerships in the cultural, educational, scientific and commercial arenas position her as Monaco's most dedicated and skillful advocate in the United States.
As Consul General she is responsible for fostering synergy between American and Monégasque cultural and business interests. She has successfully reorganized the Monégasque consular representation in the US, a mission assigned to her by Prince Rainier, by strategically selecting prominent figures from industries most important to Monaco to serve as honorary consuls. They include: Dick Wolf, the Emmy-award winning creator of the "Law and Order" TV series and one of US television's most powerful figures; John F. Davis III of Texas, the CEO and President of Pegasus Solutions, Inc., a leading worldwide provider of hotel reservations-related services and technology; Bob Dickinson, President and CEO of Carnival Cruise Lines and John E. Drew, president and CEO of the World Trade Center Boston and Seaport Hotel.
In addition to her role as Consul General, Mrs. Maccario-Doyle also serves as Director of the Monaco Government Tourist Office (MGTO) for North America. Since 1991 she has been responsible for boosting leisure and group business travel to the Principality from the North America - one of Monaco's most important markets. Among her accomplishments is the creation of "Le Club Diamant Rouge", an exclusive VIP travel membership program (www.ClubDiamantRouge.com) and www.MonacoAuction.com, the premier online auction marketplace dedicated to travel within the Principality, which earned recognition from The New York Times as a site 'more worthy of Sotheby's than eBay'. Prior to MGTO, she worked for the Government Tourism headquarters in Monaco.
Mrs. Maccario-Doyle also actively promotes cultural programs, such as the annual radio broadcast "Making Music in Monaco." She vigorously supports various humanitarian causes that unite Monaco with the US. In 1998, she was awarded a gold medal from St. Jude's Research Hospital in acknowledgement of her services to the hospital. In 2004 she was appointed to St. Jude's Professional Advisory Board.
She serves on the board of directors for a number of travel organizations including the European Travel Commission and was voted one of the "100 Most Powerful Women in Travel" by Travel Agent magazine every year since 1997. She was elected as President of the Society of Foreign Consuls in New York and has served as Vice President for Europe every year since 1997. Mayor Rudolph W. Giuliani presented Mrs. Maccario-Doyle a Certificate of Recognition in March 1999 for her contributions towards improving the role of women in society. In 1996, Ms. Maccario-Doyle was granted the prestigious title of "Chevalier de l'Ordre de Saint-Charles" by Prince Rainier in recognition of her services to the State.
She is married to Terrance A. Doyle, head of DHRC, an international actuarial and human resources consulting firm, with whom she has two daughters, Kimberley and Gabrielle.
1991 Appointed Director of the Monaco Government Tourist Office (MGTO) for North America; responsible for boosting leisure and group business travel to the Principality from North America.
1994 Created Le Club Diamant Rouge de Monaco - the luxury travel club of the MGTO that offers members exclusive benefits, special deals and exceptional amenities.
1995 Appointed Monaco's Consul by the late Sovereign, H.S.H. Prince Rainier III. She was the first Monégasque woman to hold the position of career consul and was tasked with reorganizing Monaco's consular representation in the USA.
1996 Initiated and recorded the first program in what would become the hugely successful "Making Music in Monaco" series broadcast on WQXR and other classical radio stations across the USA.
1996 Granted the prestigious title of "Chevalier de l'Ordre de Saint-Charles" by H.S.H. Prince Rainier III in recognition of her services to the Principality of Monaco and the Princely Family.
1997 Appointed, in September of this year, by H.S.H. Prince Rainier III as Consul General of Monaco and concurrently serves as Director of the Monaco Government Tourist Office (MGTO) for North America. She became the first career Consul General to represent the Principality worldwide.
1997 to 2006 Each year she has been elected unopposed to serve as Vice President for Europe II on the Executive Committee of the Society of Foreign Consuls in New York.
1998 She brought the first international fundraising gala of the St. Jude Children's Research Hospital to Monaco and was awarded the St. Jude Gold Medal for her humanitarian efforts, charitable contributions and services to the hospital.
1999 On March 7, International Women's Day, Mayor Rudolph W. Giuliani presented her with a Certificate of Recognition for her contribution towards improving the role of women in society.
1999 Elected to the Board of Directors for the European Travel Commission and was named Committee Chair for the 50th Anniversary Trans-Atlantic Travel Marketing Conference.
2000 Chaired The Night for the Children Gala hosted by the Society of Foreign Consuls in New York and benefiting St. Jude Children's Research Hospital. This event raised more than $450,000.
2001 Partnered with QVC and the Entertainment Industry Foundation to broadcast - from Monaco - their annual fundraiser in support of women's cancer research which raised $US1 million.
2001 Following the events of September 11, at her initiative, the Government of Monaco created a solidarity fund with proceeds being presented to former Mayor Rudy Giuliani by H.S.H. Prince Albert to benefit the Twin Towers Fund.
2002 Was awarded the International Police Association (Monaco chapter) "Diploma of Honour" in recognition of her leadership following the events of September 11, 2001. The award was presented to her by H.S.H. Prince Albert.
2003 Created MonacoAuction.com the premier online site for exclusive packages and exceptional deals to the Principality ("...online auction, more worthy of Sotheby's than eBay..." according to The New York Times.)
2003 Initiated the first Monaco Takes New York Week, a series of glamorous culinary and cultural events.
2004 Brought the second fundraising gala of the St. Jude Children's Research Hospital to the Principality - this event raised more than $US2million.
2004 Appointed to the Professional Advisory Board of St. Jude Children's Research Hospital.
2005 Chaired, the 80th Anniversary Gala for the Society of Foreign Consuls in New York.
2006 Elected President of The Society of Foreign Consuls in New York in July 2006.
Directorships:
Serves on the Professional Advisory Board of St. Jude Children's Research Hospital
Serves on the Board of Directors for a number of travel organizations including the European Travel Commission
Elected Vice President for Europe: The Society of Foreign Consuls in New York from 1997 through 2006
Elected President of The Society of Foreign Consuls in New York in 2006
Is one of only two women named "Chevalier de Commanderie de Bordeaux" to the prestigious Commanderie de Bordeaux aux États-Unis d'Amérique
Memberships: USA
Member of The American Society of Travel Agents (ASTA)
Member of The Foreign Policy Association
A Founding Member of The Luxury Marketing Council
Member, Advisory Board, The Luxury Educational Foundation
Member of the Society of Foreign Consuls in New York
Memberships: Monaco
Honorary member of the Principality of Monaco's Chamber for Economic Development
Honors:
- Voted one of the "100 Most Powerful Women in Travel" by Travel Agent magazine every year since 1997
- In 1994 the Monaco Govt Tourist Office's advertising campaign received two Adrian Awards from the Hotel Sales and Marketing Association International (HSMAI) competition which selects the best international tourism campaigns
Charitable organizations supported:
American Cancer Society
American Red Cross
Christopher Reeve Foundation
Paul Newman's Hole in The Wall Gang Camp
QVC's Cure by the Shore
St. Jude Children's Research Hospital
Personal/Hobbies/Past times:
Is married and has two daughters.
Horse riding, skiing, tennis, running, gym, gardening, fine dining and fine wines